Privacy Policy

1. Introduction

Modishou Professional Baking Equipment (we, us) takes the protection of your personal information seriously. This policy applies to this website and explains how we collect, use, store and protect your personal information, and the rights you have.

Please read this policy carefully before using this website or submitting an inquiry. By using this website or submitting an inquiry, you confirm that you understand and agree to the information practices described in this policy.

2. Information We Collect

We only collect the information necessary to provide product consultation and after-sales service, mainly including:

• Information you submit: when you leave your contact details through the inquiry form, we collect the name or form of address you provide, your phone number or email address, the product you are interested in, and your description of your needs.
• Information collected automatically: to keep the website running properly and improve your experience, our servers may log your IP address, browser type and version, visit time and pages visited.
• We do not collect sensitive personal information such as ID numbers, bank card numbers or biometric data, and no account registration is required to browse products.

3. How We Use Information

The information we collect is used only for the following purposes:

• responding to your selection inquiries, quotation requests and after-sales questions;
• recommending suitable models based on your needs and arranging follow-up communication;
• analysing site traffic in order to improve page content and browsing experience;
• complying with obligations required by laws and regulations, such as ICP filing and security audits.

4. Storage and Protection

Your inquiry information is stored on our servers. We apply reasonable technical and organisational measures such as access control and encrypted transmission (HTTPS) to protect your information against unauthorised access, disclosure, use or alteration.

We retain your information only for as long as necessary to fulfil the purposes described in this policy, after which it will be deleted or anonymised.

5. Sharing and Disclosure

We do not sell your personal information. We will not provide your personal information to third parties except in the following cases:

• with your explicit consent;
• to cooperating after-sales service providers or carriers, to the extent necessary to provide you with after-sales or delivery services;
• where required by laws and regulations, or upon lawful requests from judicial or administrative authorities.

6. Cookies and Local Storage

This website only uses essential cookies or browser local storage to keep the page functioning properly, for example to remember the language you selected. You may refuse or clear cookies in your browser settings, though this may affect certain features.

7. Your Rights

With respect to the personal information you have submitted to us, you have the following rights:

• Access: you may contact us to learn what personal information we hold about you;
• Correction: if any information is inaccurate, you may ask us to correct it;
• Deletion: you may ask us to delete your inquiry information, and we will handle it promptly after verifying your identity;
• Withdrawal of consent: you may contact us at any time to withdraw your previous consent.

8. Protection of Minors

This website is intended for adults with full legal capacity. We do not knowingly collect personal information from minors. If a guardian finds that a minor has submitted information to us, please contact us for deletion.

9. Updates to This Policy

We may update this policy in response to changes in laws or in our business. The updated version will be published on this page together with the last-updated date.

10. Contact Us

If you have any questions about this policy or wish to exercise the rights above, please contact us through the Contact page or the contact details shown at the bottom of this page.